The State of Corporate Travel and Expense 2022 28 SKIFT + TRIPACTIONS Travel can be challenging. The lack of essential information, understanding, and policy only compounds the stress. Wherever possible, organizations should be focused on anticipating and avoiding issues and hurdles in the travel experience. Accordingly, organizations with gaps to bridge need to find partners that can introduce intelligent, dynamic policies to help travelers stay agile in the still-fluid Covid-19 environment. The survey reveals, however, that not many organizations are thinking this way yet. Only 24 percent of respondents strongly agreed that their company now has the tools and partners to create a more nuanced and dynamic travel policy going forward. This suggests that more companies than not may be on the fence or unsure about how to evolve the functional and structural components of trip support during the pandemic and beyond. Agree or Disagree: “Our company has done a good job keeping employees safe during business trips during the pandemic.” Agree or Disagree: “My company has the tools/ partners to create a more nuanced and dynamic travel policy than we had pre-pandemic.” Agree or Disagree: “Our company has done a good job keeping employees safe during business trips during the pandemic.” Business Travelers Corporate Travel Decision Makers Corporate Travel Decision Makers Strongly agree Somewhat agree Neither agree or disagree Somewhat disagree Strongly disagree Strongly agree Somewhat agree Neither agree or disagree Somewhat disagree Strongly disagree Strongly agree Somewhat agree Neither agree or disagree Somewhat disagree Strongly disagree N/A - No one in my company works remotely 20% 28% 37% 35% 24% 37% 30% 38% 2% 1% 3% 5% 5% 7% 13% 15%