The State of Corporate Travel and Expense 2022 13 SKIFT + TRIPACTIONS surveyed included business travelers, corporate travel and spend program managers, and corporate T&E leaders across 19 different industries worldwide — including six branches of the travel sector — working for organizations of varying sizes and revenues. This year’s survey data is a reflection of the issues and topics shaping the business travel and spend recovery. This year’s report starts with an outlook on the factors that will drive business travel forward in the short- term and beyond. This includes new dynamics and formats for meetings and events (as key components of business travel), and the move to more virtual and hybrid solutions. Another important topic is the hybridization of the workplace and workforce. How is remote work already impacting corporate travel? And what new areas of opportunity have been created by this increasingly dominant mode of working? Meanwhile, Covid-19 put duty of care obligations and responsibilities in an acute new spotlight. What policies do travel managers need to have in place to support employees in the post-pandemic environment? The pandemic also brought sharp focus to the service component of business travel providers. What do corporate travel agencies and other travel platforms need to do to stay fleet-footed ahead of Covid-19 and future challenges? The rapid changes brought on by remote work is also impacting payments and company expense management. How can organizations solve for misalignments in new line items like remote work expenses and broader employee benefits? In the sections that follow, Skift and TripActions analyze the results f rom this year’s survey, including insight into what could potentially be the genesis of dynamic new dimensions in travel planning and spend management.
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